Plan, do, review – take your community to the next level
Unsure where to start with planning?
I explain how you can apply the ‘Plan Do Review’ model to help advance your community, your team, or your career.
Community improvement
About making online communities better
Percy Pig, and the art of listening to your community
What can a customer riot about Percy Pig teach charities about listening to and involving people? This blog explains why actively listening to your community matters, and gives examples of how to do it.
