The not-so-secret recipe to building successful communities
Discover the four key ingredients to building successful communities, and find out the myths that get in the way of true community.
Serena (Good Community)
Leading by example – women who inspire me
Learn about seven women who have inspired me to build community with intention and integrity. I also share how I intend to lead by example…
No man is an island – how to create a culture of community care (and look after yourself)
Community care matters, because no man is an island and communities are about relationships, trust, and mutual value. I explain what this important work looks like in practice, and how to foster community care in a way that is healthy and effective.
Women rising – how to succeed in community management
The community profession is ideal for women who have stronger skills in relationship building. But there are many challenges that are holding women back in the community profession. I share three not-so-secret ingredients for women to succeed, and ask about the power of peer connection.
When is it time to leave your community role?
When is it time to leave your community role? I started to research the topic, and found the reflection process incredibly helpful. In this blog, I’ll share five reasons you may be ready to leave your community role.
Getting out of your own way
Why do we get in the way of our own progress? In this blog post I’ll reveal the challenges and barriers that show up, and share five realistic ideas to help you get out of your own way. I’ll also share helpful resources for self-development and support.
Plan, do, review – take your community to the next level
Unsure where to start with planning?
I explain how you can apply the ‘Plan Do Review’ model to help advance your community, your team, or your career.
The truth about burnout and community
Why is burnout such a persistent issue? In this blog is explain three of the main causes of burnout, what you can do to prevent it from happening, and share helpful resources to protect and improve your wellbeing.
Empathy: why it matters and how to use it in your online community
Empathy matters and can make a huge difference to the success of your online community.
This blog explains how to use the skill of empathy in your online community.
Percy Pig, and the art of listening to your community
What can a customer riot about Percy Pig teach charities about listening to and involving people? This blog explains why actively listening to your community matters, and gives examples of how to do it.
