Empathy: why it matters and how to use it in your online community
Empathy matters and can make a huge difference to the success of your online community.
This blog explains how to use the skill of empathy in your online community.
What Percy Pig teaches us about the value of listening to our communities
A customer riot about Percy Pig teaches us why listening matters! Find out how charities can use listening to involve their communities.
Our little corner of the web: caretaking and community
The world wide web celebrated its 30th birthday in 2019. This blog shares what is harming the web, what will help it to flourish in the future, and why…
Self care strategies that actually work (part two)
Looking after yourself is the best way you can help other people. Here are five more self-care strategies to help motivate, empower and mitigate burnout.
Self care strategies that actually work (part one)
Ten effective and helpful self-care strategies that can help motivate you, empower you, and keep you safe if you’re an online community manager
Appreciation matters – all year round
Community builders feel overwhelmed at times, and misunderstood by many. Here’s why appreciation matters…
Starting With Why – We Need Another Perspective In Community Management
Why start another blog about community? Serena explains how Good Community has a different focus and a different intention to other online community sites
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